Mobile messaging is more important than ever. People connect to their nearest and dearest, stay in touch with acquaintances, coordinate their schedules, and much more through messages sent from their phones. Banks offer financial services, airlines send boarding passes, consumer electronics firms deliver updates and companies of all kinds reach out to new customers with mobile advertising. Mobile messaging is one success story that keeps reinventing itself as it is adapted to new uses.

SMSC

Text messaging is an integral part of most operators’ service portfolios, and it is second only to voice in terms of generated revenue. For many years, subscribers have found text messaging to be an affordable and convenient way of connecting. Today, new actors are also discovering the benefits of connecting using this medium. Both application providers that want to connect with subscribers and organizations such as utility companies that need to connect geographically separated infrastructure are increasingly relying on SMS.

IP-SMSC

Mobile operators around the world are beginning to transition from 2G/3G networks to all-IP infrastructures based on 4G/LTE. While IP-based messaging presents new business opportunities, there are strong reasons to ensure continuity in the SMS service forcustomer satisfaction. Customers still want to have the global reach that SMS offers, regardless of how they connect. For SMSto retain this global reach and to remain relevant, operators needto establish interworking between IP and SS7 networks to allow subscribers to reach each other regardless of which network they reside on.

RCS

The mobile messaging market is undergoing a major revolution. IP-based messaging services are proliferating with the increasing adoption of smartphones, providing ample competition for the traditional messaging services that operators offer.

SMS Firewall

Application-to-person (A2P) and machine-to-machine (M2M) messaging are growing sources of revenue for mobile operators. However, many operators leave the door open for other operators to flood their network with text messages, without receiving any termination fee. While the sending operators can collect substantial revenues for the traffic, the operator that actually delivers the message is left without compensation. As messages from foreign SMSCs are delivered directly to subscribers, operators generally lack the ability to control incoming traffic.

A2P Messaging

As the growth of traditional person-to-person (P2P) texting volumes is slowing due to the rise of instant messaging, social media and other Over-The-Top (OTT) apps, enterprise, or application-to-person (A2P), messaging presents a way forward to maintain and grow operator business.

SM Router

SMS has increased in popularity over a number of years, and operators have continuously procured new systems to meet customer demand. In addition to this, systems have often been installed to cater for Application-to-Person (A2P) and Machine-to-Machine (M2M) customers. This has left many operators with a complex messaging infrastructure consisting of several solutions that each handle a specific subset of short message delivery.

MMSC

Multimedia messaging is an important part of an operator’s service portfolio. Subscribers have grown accustomed to being able to share their life with images, sound and video on their mobile devices. The proliferation of smartphones has also made it easier to create this content, increasing the popularity of the service.

USSD Menu Server

nstructured Supplementary Service Data (USSD) is a channel for service delivery available in all GSM/UMTS/LTE networks. As a session-based alternative to standard SMS interaction, it allows for more advanced subscriber interaction. USSD requests can be made from any mobile phone and they are always routed to the home network, even when subscribers are roaming in foreign networks. Hence, USSD services are available to your subscribers wherever they are.

SMS Menu Server

The Symsoft SMS Menu Server forms a complete system for creating and running SMS-based services. The included Service Creation Environment is an easy-to-use toolbox of building blocks, opening up for a fast time to market and an endless range of possibilities for mobile end-user services.

Voicemail

Voicemail still accounts for a large share of the operators´s voice revenues. Interconnect fees for incoming calls from other networks and follow-on calls from subscribers calling back on incoming messages provides the financial rationale for providing the service.

SMSC

Text messaging is an integral part of most operators’ service portfolios, and it is second only to voice in terms of generated revenue. For many years, subscribers have found text messaging to be an affordable and convenient way of connecting. Today, new actors are also discovering the benefits of connecting using this medium.

IP-SMSC

Mobile operators around the world are beginning to transition from 2G/3G networks to all-IP infrastructures based on 4G/LTE. While IP-based messaging presents new business opportunities, there are strong reasons to ensure continuity in the SMS service for customer satisfaction. Customers still want to have the global reach that SMS offers, regardless of how they connect.

RCS

The mobile messaging market is undergoing a major revolution. IP-based messaging services are proliferating with the increasing adoption of smartphones, providing ample competition for the traditional messaging services that operators offer.

SMS Firewall

Application-to-person (A2P) and machine-to-machine (M2M) messaging are growing sources of revenue for mobile operators. However, many operators leave the door open for other operators to flood their network with text messages, without receiving any termination fee. While the sending operators can collect substantial revenues for the traffic, the operator that actually delivers the message is left without compensation.

A2P Messaging

As the growth of traditional person-to-person (P2P) texting volumes is slowing due to the rise of instant messaging, social media and other Over-The-Top (OTT) apps, enterprise, or application-to-person (A2P), messaging presents a way forward to maintain and grow operator business.

SM Router

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SMS has increased in popularity over a number of years, and operators have continuously procured new systems to meet customer demand. In addition to this, systems have often been installed to cater for Application-to-Person (A2P) and Machine-to-Machine (M2M) customers. This has left many operators with a complex messaging infrastructure consisting of several solutions that each handle a specific subset of short message delivery. While this has solved capacity and functionality constraints in the short term, it can lead to many problems for operators: