Create a real-time experience for your customers
Online charging creates possibilities for operators. Through real-time management of pricing and payment, operators can create cross-service promotions, dynamic packages and innovative payment options. These enable them to reach their goals; for example to attract new customers, increase revenue, and improve cash flow.
The Symsoft Online Charging System (OCS) is developed to give operators full freedom in the creation of market offers that benefit from real-time control. It enables operators to attract new customers with innovative offers, drive customer loyalty and increase revenue. Pricing, service delivery and marketing communication can all be customized based on individual consumption patterns and current balances to deliver a tailored service experience. The feature richness of the Symsoft OCS and its powerful APIs makes it an ideal choice for partners looking for online enablement of their BSS solutions.
As part of providing Symsoft OCS, Symsoft is highly involved in delivery, integration, and migration of customer data from legacy systems. We have a long experience of working with operators to ensure maximum pay-off from their Symsoft OCS investment.
How Symsoft OCS helps operators become more competitive
Convergent service rating and charging
Rate and charge for any kind of service. This includes both traditional telecommunication services such as voice, messaging and data and other complementary services or content purchases on Internet or via re-sellers.
Dynamic pricing and marketing
Create offers and marketing campaigns that are triggered by service use, account balances and payment history in real-time. This provides you with efficient tools to influence customer behavior and provide a truly personalized customer experience.
Attractive payment options
Enables hybrid accounts where the payment method can be service-specific. For example, voice and messaging traffic can be invoiced while data traffic and content services are paid in advance, and calls to specific numbers can be charged to another account.
Reducing operations costs
Operators are given full control over the entire service offering. An intuitive administration interface makes it possible to launch new services instantly. Symsoft’s OCS integrates seamlessly into next generation as well as legacy networks, serving your entire customer base.
Complements legacy systems
The dynamic nature of the Symsoft OCS makes it flexible enough for niche segments and selected use cases, like roaming data or voice control to enhance your fraud prevention strategies, effectively complementing the service provider’s legacy systems.
Integrated policy control
Integrated policy control function through the Symsoft PCRF eliminates redundancy in subscriber and policy configuration and creates opportunities for service enablement in addition to its control function.