Polkomtel: Meeting user demand with high-capacity messaging

A proven record of business innovation

Polkomtel S.A, is a leading mobile operator in Poland, serving customers under the brand ‘Plus’. One of Polkomtel’s key strategies is to keep ahead of the competition by continuously launching new, innovative services to the market. Over the years the operator has been the first in Poland to introduce MMS, data services over GPRS, EDGE, UMTS, 3G and most recently LTE-based services.

Through successful business development Polkomtel and Plus are one of the largest Polish operators. By developing and actively promoting new end-user services Plus has managed to show exemplary profits in the last years in a highly competitive market.

Future-proof messaging for continued growth

Poland’s population of 39 million represents a solid business opportunity for Polkomtel to develop new, sophisticated messaging services.

Polkometel needed an SMSC and routing solution that would be able to handle high volumes of SMS traffic and that would be able to guarantee the highest service availability, offers storage capabilities and intelligent retry along with advanced escalations mechanisms for failed messages. They chose Symsoft’s SMSC.

Protecting the network to drive revenues

To further grow messaging revenue, Polkomtel has also installed a Symsoft SMS Firewall to capture enterprise messaging business. Through intelligent blocking of non-compensated enterprise traffic, Polkomtel secures revenue while improving service quality for their subscribers.