SMS has increased in popularity over a number of years, and operators have continuously procured new systems to meet customer demand. In addition to this, systems have often been installed to cater for Application-to-Person (A2P) and Machine-to-Machine (M2M) customers. This has left many operators with a complex messaging infrastructure consisting of several solutions that each handle a specific subset of short message delivery. While this has solved capacity and functionality constraints in the short term, it can lead to many problems for operators:
Symsoft SM Router is essentially a toolbox that operators can use to optimize their network to increase resource utilization, decrease license costs, and simplify charging integration and reporting. With a powerful routing framework that can distribute messages between different systems based on customer-definable rules and a wide support for different charging protocols, Symsoft SM Router helps operators make the most of their network.